Privacy Policy

Who we are

BusyTechs ("BusyTechs," "we," "us") provides marketing and lead generation services to residential HVAC and plumbing businesses. This policy explains how we collect, use, and protect information through busytechs.com and our communications.

Information we collect

• Information you provide through our forms, including name, business name, email address, and mobile phone number.
• Information about your business you share with us.
• Basic website usage data such as pages visited, browser type, and device information.

How we use information

• To respond to inquiries and schedule calls.
• To provide and manage our services.
• To send appointment reminders, account updates, and customer care messages.
• To send marketing messages where you have consented.
• To improve our website and services.

SMS / Text messaging

If you opt in to receive text messages from BusyTechs, we use your mobile number to send the types of messages you agreed to, which may include appointment reminders, account updates, customer care messages, and, if you separately consented, marketing messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help or contact hello@busytechs.com.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We may share information with service providers who help us operate our business (such as hosting, CRM, and messaging platforms), subject to the SMS restrictions above, or when required by law.

Data security

We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

Data retention

We keep information as long as needed to provide our services, meet legal obligations, and resolve disputes.

Your choices

You may request access to, correction of, or deletion of your information by emailing hello@busytechs.com. You may opt out of text messages by replying STOP and out of marketing emails using the unsubscribe link.

Children's privacy

Our services are intended for businesses and are not directed to anyone under 18.

Changes to this policy

We may update this policy and will post changes on this page with a new "Last updated" date.

Contact

Questions about this policy: hello@busytechs.com